Call Center

  • Train operator quickly and easily with our intuitive interface
  • Browser based operation
  • Scale up and down to meet your demand

PhoneRoomTixs gives you the power to sell tickets from your own phone room or a third-party call center while managing and monitoring your ticket inventory in real time.

Our intuitive, easy-to-learn operator interface can be used from any PC with a browser and an internet link. Control your remote call center locations as easily and precisely as your own phone room. Add volume or scale down rapidly with this browser-based software. Whether you manage a round-the-clock operation, seasonal or temporary on-sales, or sporadic high volume periods, Titan’s PhoneRoomTixs provides the solution you’re looking for.

PhoneRoomTixs also enables you to serve as a hub for affiliated venues, or create a local call center co-op with other organizations in your community.

Offer customers a variety of delivery and fulfillment options through your call center. Generate FedEx shipping labels automatically for fast, easy delivery, or provide Will Call pickup locations at any kiosk or box office station.

Titan News

  • Facebook - January 2012
    Facebook is becoming an important tool to use to interact with customers and the communities that are generated ...
  • IPHONE. January 2012.
    Recognizing the increasing need for mobility we have developed an IPHONE application
  • CRM features - June 2012
    Integrated CRM makes Titan customers life easier. Whilst interacting with the customer...
  • Super SV - March 2012
    Most of our customers are now using store value exclusively for all their ticket promotions...
  • Promotions - July 2012
    It has become increasingly popular to offer ticketing promotions to a targeted audience...
  • Web SV - August 2012
    It has become increasingly popular to offer ticketing promotions to a targeted audience...
    Schedule Planning - March 2012
    Schedule planning is becoming an extremely important task in the current film and event exhibition industry...

Coming Soon...

New Backup solutions

We are currently working on a fault tolerant fail over system to provide better durability for disaster recovery.

Cellular Web application

This new ticketing application is browser based and work on all smart phones.

Employee enhancements

We plan to support a better integration with our shift manager and enforce more business rules governed by the organization and or by labor laws.

CRM features

We are now allowing better connectivity with the customer base. The module integrates with our central system for either web users or phone calls.

New reporting.

Reporting will never be easier with the new and innovative report generator. This module will allow creation of new reports instantly.

Manage my Shift

This new module integrates with the Titan employee module. A public web site for the use of the organization employees.

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